We are still here for you!

Dear business partners,

the developments in the Corona (COVID-19) crisis and the associated containment measures are presenting us all with new and unexpected challenges. Your satisfaction and the well-being of our employees is our highest priority. Fortunately, there is no case of COVID-19 in our workforce to date and we have taken appropriate precautions to protect the health of our employees while ensuring that we continue to be able to process your orders on time and in full.

To help slow the spread of the pandemic, parts of the workforce will have to work from home - they have all received the necessary resources and tools.

You can reach our office staff starting next week:

Monday - Friday from 08:00 to 16:30

Our construction site sales at Sudenburger Wuhne 60 continue undiminished and will be there for you at the following times with the support of our logistics department:

Monday - Thursday from 07:00 to 17:00
Fridays from 07:00 to 16:00

Customers who would like to collect their goods themselves, please call +49 391 735215 about one hour in advance.

We have also cancelled business trips until further notice and meetings are currently mostly happening by telephone or via digital media. As a further measure, we have decided to discontinue all field service activities for the time being in order to avoid unnecessary transmission risks. Of course, your contact persons will continue to be available to you by telephone or e-mail.

In recent weeks we have taken precautions and procured sufficient goods, because our aim is to continue to supply you while at the same time ensuring the health and safety of our staff at all times. Due to the current border closures, however, bottlenecks and delays may also occur in the domestic German goods traffic. We kindly ask you to consider this for planned orders. We are confident that we will master the difficult situation together with you. Should there be any changes in our operating procedures, we will inform you accordingly.

We wish you all the best and hope that you, your families and your employees will come through this difficult time unscathed.

If you have any further questions, we will be happy to help you:

Phone: +49 391 73 52 0
Fax: +49 391 73 52 52

e-mail:  info(at)bt-innovation.de